Thank you for your purchase of originally hand crafted artwork. We truly appreciate your support. Our goal is to create a high quality, limited number of art and fine craft pieces. Because of the limited number of pieces available for purchase, we have a different return/exchange policy than a traditional mass- market retailer. Since we are an independent, small business, we have found it best to create the following basic return policy:
-All sales final.
-Exchanges toward equal or greater value within 30 days of purchase.
-A credit slip may be issued for a return with a limited redemption period stated at the time of issue.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an e-mail at firstname.lastname@example.org or call the studio at 330-253-3808. Also if the piece is damaged please include a photo with your e-mail.
To return your package, you should ship it to: 43 Furnace Street, Akron, OH, 44308.
You are responsible for paying your own shipping costs for returning your item.
Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchase shipping insurance. Item must be packed in the original packaging or packed by the shipping service.